Frequently Asked Questions

Where Do I Find The Tracking For My Order?

Tracking information is in your Confirmation Email. Members can also access their tracking information in your account. If you cannot find your tracking information, you can contact Tactical Stars and Stripes at info@tacticalstarsandstripes.com.

How Long Does Shipping Take?

Due to extremely high demand, it may take up to 2 business days for your package to ship. If you do need your order faster, please select Expedited Shipping during checkout. We do not ship on weekends and holidays. 

Where Do We Ship From?

Our warehouse is located in North Canton, Ohio, USA.

Is Tactical Stars and Stripes Safe To Order From?

Tactical Stars and Stripes is proudly American owned and operated. We offer 256bit encryption with SSL on our order form, that's the same level of encryption that our US Military uses. So you know that your details are kept safe and private.

How Do I Contact Tactical Stars and Stripes?

You can contact us at our contact page by clicking HERE or by emailing info@tacticalstarsandstripes.com.

Why Do I Have To Pay For Shipping?

We kindly ask that our customers take care of the expense of shipping. We are not a government funded agency and cannot afford to cover shipping and processing on every order coming from our warehouse. We charge just enough for fastest shipping times.

Can I Order More Than 5 At A Time?

Due to high order volumes, we cannot always guarantee that we can fulfill orders larger than 5. But it never hurts to ask. If you are interested in larger quantities, please contact us with your desired quantity and product name at sales@tacticalstarsandstripes.com and we will try to work out the best offer we can if possible. 

What Other Products Do you Offer?

We offer a great deal of tactical and survival products and trainings in print and video in our store. We also offer top products from some of our awesome affiliate partners. You can see all our offers, products, and trainings in our store by clicking HERE.

What Is The Refund Policy?

We will refund any of our products for up to 60 days after purchase. To begin the refund process, please email: info@tacticalstarsandstripes.com.

How Do I Cancel My Subscription

You can cancel your subscriptions at any time. To cancel, simply go to your Dashboard > Update My Profile > Subscriptions > and click on the cancel button. You will immediately lose access to your subscription materials once you cancel. Subscriptions can be restarted from the same menu if you wish to resume your membership. 

If you have any problems cancelling, you can contact sales@tacticalstarsandstripes.com.

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